Privacy Policy

Privacy Policy
Last Updated: 9 December, 2025
Company: MW Business Solutions, LLC
Contact Email: info@mwbsllc.net

1. Introduction:
MW Business Solutions, LLC ('Company,' 'we,' 'us,' or 'our') respects your privacy and is committed to protecting information that identifies or is associated with an individual ('Personal Information'). By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect:
We may collect Personal Information including:
• Name • Business name
• Email address • Phone number
• Service inquiry details • Preferred contact method

We may also collect certain data automatically, including IP address, browser type, device information, pages visited, and analytics data.

3. How We Use Personal Information:
We use collected information to:
• Respond to inquiries and provide requested services
• Schedule calls, automate responses, and manage leads
• Improve our website and service offerings
• Send administrative or marketing communications (you may opt out any time)
• Comply with legal requirements

4. Data Protection & Confidentiality (D2 Enhanced):
MW Business Solutions, LLC maintains strict confidentiality of client and customer information, especially contractor lead data. We will never sell or share client lead data with third parties for marketing.

We implement reasonable security measures, including:
• Permission-based system access
• Confidential handling of leads and business data
• Secure transfer methods when applicable

5. Sharing of Information:
We may share information only when required for business or legal purposes:
• Service Providers / Automations (CRM, email/SMS platforms, analytics)
• Legal Requirements (court order, subpoena, compliance with regulations)
• Business Transfers (merger, acquisition, or sale)

We do not sell, rent, or trade Personal Information.

6. Data Retention & Deletion:
We retain Personal Information as long as necessary to fulfill the purpose for which it was collected, unless a longer period is required by law.
You may request deletion by emailing: info@mwbsllc.net

7. Children’s Privacy:
Our services and website are not intended for individuals under 18. We do not knowingly collect information from children.

8. Your Rights:
Depending on state law, you may request:
• Access to your Personal Information
• Correction or updates
• Data deletion
• Opt-out of marketing communications

Submit requests to: info@mwbsllc.net

9. Third-Party Links & Tools:
Our website may contain links or connections to third-party platforms. We are not responsible for the privacy practices or content of those parties.

10. Changes to This Privacy Policy:
We may update this policy periodically. The 'Last Updated' date will reflect the most recent revision.

11. Contact Information:
For privacy-related questions or data requests, contact us at: info@mwbsllc.net

12. SMS Communications:

We may collect and use your phone number to send transactional SMS notifications related to your services, appointments, and account activity with MW Business Solutions. Message frequency may vary based on your interactions with our services. Message and data rates may apply. We do not sell or share mobile numbers with third parties for marketing purposes. You may opt out at any time by replying STOP or contacting us directly.

SMS Privacy Policy

When you provide your mobile phone number through our website, the Stripe subscription process, or other communication channels, you consent to receive SMS messages from MW Business Solutions LLC. These messages may include onboarding updates, appointment notifications, service confirmations, payment reminders, and other account-related communications. Additionally, your phone number may be used across the following platforms:
- **Stripe** for subscription and payment notifications.
- **ClickUp** for service intake forms and follow-ups.
- **Acuity Scheduling** for appointment reminders and confirmations.
We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.

Your mobile phone number and SMS consent data are used solely for providing service-related communications. MW Business Solutions LLC does not sell, rent, or share your mobile phone number with third parties or affiliates for marketing purposes.

SMS messages are delivered using our messaging provider, Vonage, and are sent in compliance with applicable carrier regulations and data protection laws.

MW Business Solutions LLC retains your phone number only for as long as necessary to provide the requested services, including subscription, appointment scheduling, and account updates. We implement reasonable security measures to protect your personal data from unauthorized access and disclosure.

You may opt out of receiving SMS messages at any time by replying STOP to any message. If you need assistance, you may reply HELP or contact us directly through the contact information provided on our website.